FAQ
1. How long does delivery take?
Delivery usually takes 4–10 business days, depending on your location. Metro areas receive orders faster.
2. Do you offer free shipping?
Yes! We offer Free Shipping across India on most products. No extra or hidden charges.
3. How do I track my order?
Once your order is shipped, you'll get a tracking link via email or SMS. Please allow 24–48 hours for tracking to update.
4. What if I receive a damaged or wrong item?
We're sorry! Please email us at support@veraza.in within 5 days of delivery with photos/videos. We’ll resolve it quickly.
5. Can I cancel or modify my order?
You can cancel or modify your order before it is processed. Once shipped, cancellation is not possible.
6. Do you accept returns?
Yes. We accept returns for damaged, defective, or incorrect items reported within 5 days of delivery. Check our Return Policy for full details.
7. Do you ship internationally?
Currently, we only ship within India. We plan to go global soon!
8. How can I contact support?
Email us at support@veraza.in. Our team responds within 24–48 hours (Mon–Sat).
9. Are your products original and reliable?
Absolutely! We partner with trusted Indian suppliers to ensure quality and reliability across categories.
10. What categories do you sell?
We offer a wide range including:
Fashion & Accessories
Gadgets & Electronics
Home Décor
Kids' Toys & Games
Travel Essentials
Daily Home Utilities
Car Accessories & more